Privacy Policy

 

Travel to Face | HARUTA Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of our customers' personal information and considers its protection to be a corporate social responsibility. We will strive to handle personal information appropriately based on the following policy.

 

1. Definition of Personal Information

"Personal information" refers to information that can identify a specific individual, such as your name, address, telephone number, email address, date of birth, and travel itinerary information.

 

2. Acquisition of personal information

We will obtain personal information in a proper and fair manner to the extent necessary when receiving inquiries, requesting information, making reservations, registering as a member, etc.

 

3. Purpose of use of personal information

The personal information we collect will be used for the following purposes:

• To make reservations, arrangements and procedures for travel products

• To respond to inquiries and send materials

• Sending email newsletters and information about services

• Request for opinions and feedback

• Statistics and analysis for improving services

*We will not use it beyond the intended purpose.

 

4. Provision of personal information to third parties

Except as required by law, we will not provide personal information to third parties without your consent.

However, we may provide personal information to related parties such as transportation and accommodation facilities, guides, etc. to the extent necessary for travel arrangements. In such cases, we will also manage and supervise the information appropriately.

 

5. Management of Personal Information

We will keep your personal information accurate and up-to-date, and will take safety management measures to prevent unauthorized access, loss, destruction, falsification, leakage, etc.

 

6. Disclosure, correction, and deletion of personal information

If you wish to disclose, correct, or delete your personal information, we will respond as quickly as reasonably possible. Please contact us using the "Contact Information" below.

 

7. Review of Privacy Policy

We will review and improve this policy from time to time in response to amendments to laws and regulations and changes to our services. Any changes will be published on our website.

 

8. Contact Information

For any questions or inquiries regarding the handling of personal information, please contact us at the address below.

Travel to Face Inquiry Email address: travel-haruta@traveltoface.co.jp
Phone number: 03-6912-8077 (10:00-16:00, except Wednesdays and Fridays)
*Depending on the content, it may take several days for us to respond.

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This privacy policy is an important promise to ensure that our customers can use our service with peace of mind. We will continue to strive to provide a reliable service.

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